Retail Sales Advisor

About the Role

Our client is seeking a friendly and motivated Retail Sales Advisor to join their team in Stoke-on-Trent . As a key point of contact for customers, you will be responsible for providing exceptional service, driving sales, and ensuring a positive shopping experience. This role involves engaging with customers, offering product knowledge, and assisting with various store duties to maintain a welcoming and efficient retail environment. It's an excellent opportunity for individuals passionate about customer interaction and retail to build their career.

Key Responsibilities

• Engage customers in a friendly and helpful manner, understanding their needs and offering suitable product recommendations.
• Process sales transactions accurately using the Point of Sale (POS) system and handle cash and card payments.
• Maintain the presentation of the sales floor, including stocking shelves, organizing displays, and ensuring tidiness.
• Assist with inventory management, including receiving deliveries and checking stock levels.
• Keep the store environment clean, safe, and welcoming for all customers.
• Support team members and contribute to achieving store sales targets.

Requirements

• Previous experience in a customer service or retail sales role is preferred.
• Excellent communication and interpersonal skills.
• A positive attitude and a passion for helping customers.
• Ability to work independently and as part of a team.
• Reliable and punctual with a strong work ethic.

Benefits

• Competitive wage.
• Generous employee discount on a wide range of products.
• Opportunities for ongoing training and development.
• Friendly and supportive team atmosphere.
• Potential for career growth within the retail sector.