Retail Sales Advisor

About the Role

Our client is looking for a friendly and sales-driven Retail Sales Advisor to join their team in Oxford . This role is customer-centric, focusing on providing exceptional service, building rapport with shoppers, and driving sales through product knowledge and engagement. You will be responsible for creating a welcoming atmosphere, assisting customers with their needs, and ensuring they have a positive shopping experience. The ideal candidate will be enthusiastic, possess excellent communication skills, and have a genuine interest in helping customers find the right products, contributing to the store's success and fostering customer loyalty within a vibrant retail environment.

Key Responsibilities

• Greet customers warmly and proactively engage them on the sales floor.
• Assist customers in finding products, providing detailed information, and offering personalized recommendations.
• Achieve individual sales targets and contribute to overall store sales goals.
• Maintain the presentation of the store, including stocking shelves and ensuring products are attractively displayed.
• Process customer transactions accurately and efficiently using the point-of-sale (POS) system.
• Handle customer inquiries and resolve minor issues, escalating complex problems as needed.

Requirements

• Previous experience in a retail or customer service role is preferred.
• Excellent communication and interpersonal skills.
• A passion for providing outstanding customer service.
• Ability to work effectively in a team environment.
• Willingness to learn about products and promotions.
• Flexibility to work various shifts, including weekends and some evenings.

Benefits

• Competitive hourly wage with opportunities for sales incentives.
• Employee discount on store merchandise.
• Training and development opportunities to enhance retail skills.
• A friendly and supportive team atmosphere.
• Gain valuable experience in customer engagement and sales within a reputable retail brand.