Retail Sales Advisor

About the Role

Our client is seeking a friendly and customer-focused Retail Sales Advisor to join their team in Stoke-on-Trent, Staffordshire . You will be the primary point of contact for customers, providing product information, assisting with purchases, and ensuring a positive shopping experience. This role is crucial in driving sales through excellent customer engagement and maintaining the store's welcoming atmosphere. It's an ideal opportunity for individuals passionate about retail, with strong interpersonal skills and a desire to help customers find the perfect products.

Key Responsibilities

• Greet customers warmly and engage them in conversations to understand their needs.
• Provide comprehensive product knowledge and advice to assist customers with their purchasing decisions.
• Process sales transactions accurately using the point-of-sale (POS) system.
• Maintain the store's tidiness, organization, and visual presentation standards.
• Assist with stock replenishment and inventory checks as needed.
• Handle customer inquiries and resolve minor issues efficiently and professionally.

Requirements

• Previous experience in customer service or retail sales is preferred but not essential.
• Excellent communication and interpersonal skills.
• A positive attitude and genuine enthusiasm for helping customers.
• Ability to work as part of a team and follow instructions.
• Flexibility to work a variety of shifts, including weekends and some public holidays.
• Reliable and punctual with a strong work ethic.

Benefits

• Competitive hourly wage.
• Employee discount on store products.
• On-the-job training and development opportunities.
• Friendly and supportive team environment.
• Potential for career progression within the retail sector.