Retail Security Officer — Calm, Customer-First Protector

Mitie Cleaning & Hygiene Services is seeking a Retail Security Officer for M&S locations in Newcastle and surrounding areas. The role offers £15.15 per hour with emphasis on safety, customer service, and protecting store assets.

You will operate in a fast-paced retail environment, greet customers, and work with colleagues to maintain a secure, welcoming store atmosphere. Candidates should be calm under pressure, have strong communication skills, and be capable of quick sound decisions.

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