Retail Security Officer – Calm, Customer‑Focused & Flexible

Mitie Cleaning & Hygiene Services is hiring a Retail Support Security Officer for M&S in Edinburgh and surrounding areas. You will be a visible presence in-store, ensuring a safe and welcoming environment for customers and colleagues while protecting people and products.

Role requires calm under pressure, professional conduct, and proactive decision-making. You will use store tech and mobile reporting, work with colleagues to maintain high standards, and adapt to fast-paced retail shifts.

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