Retail Store Experience Leader

Sainsbury's Supermarkets Ltd in Pontllanfraith is seeking a dedicated Customer Experience Manager to lead frontline operations and drive exceptional service. You will oversee checkout and back‑of‑house activity, coach teams, and ensure KPI delivery while managing performance and scheduling.

You'll be part of a vibrant store environment, delivering a seamless customer experience, leading by example and empowering colleagues to achieve high standards of service every day.

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