Retail Store Manager

About the Role

Our client is seeking a dynamic and experienced Retail Store Manager to lead their team in Aberdeen . This is a crucial role responsible for ensuring the smooth operation of the store, driving sales, and maintaining exceptional customer service standards. You will be the face of the brand in the local community, fostering a positive and productive work environment for your staff. This position offers a fantastic opportunity to take ownership of a retail location and contribute directly to the company's success in the Scottish market, working within a supportive retail group that values initiative and performance.

Key Responsibilities

• Oversee all daily store operations, including opening and closing procedures.
• Manage inventory levels, stock control, and visual merchandising to maximize sales potential.
• Lead, train, and motivate a team of retail associates to achieve sales targets and provide excellent customer service.
• Implement and enforce company policies and procedures, ensuring compliance with health and safety regulations.
• Analyze sales data and customer feedback to identify areas for improvement and growth opportunities.
• Handle customer inquiries, complaints, and resolve issues efficiently and professionally.

Requirements

• Proven experience as a Retail Store Manager or Assistant Manager.
• Strong understanding of retail operations, sales techniques, and customer relationship management.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze sales reports and manage budgets effectively.
• A passion for retail and delivering outstanding customer experiences.

Benefits

• Competitive annual salary and potential for performance-based bonuses.
• Generous staff discount on products.
• Opportunities for professional development and career advancement within the company.
• A supportive team environment and regular performance feedback.
• Company pension scheme available after qualifying period.