retail store supervisor

Title posted on CareerBeacon - Softgoods Supervisor (Full-Time)

Posted onAugust 10, 2026 by Employer details Giant Tiger

Job details

At Giant Tiger, our mission is simple: help Canadians save more every day. We?re a Canadian institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right price. We?re looking for friendly, motivated people who enjoy helping people and being part of a team this posting represents a current opportunity at Giant Tiger.

Job Title Softgoods Supervisor (Full-Time)

About This Role

What You?ll Be Doing:

• Ensuring a high level of customer service, for assigned departments (cash, softgoods, hardgoods or grocery);
• Oversee the day-to-day operations;
• Training and Communicating policies and procedures to department Associates on a daily basis;
• E.g. SKU, pricing issues, printing signs, labels, operating the RF unit;
• Complete ordering and replenishment of merchandise;
• Supervising a team within the assigned departments while ensuring cross-functional collaboration;
• Ensuring execution of the GT System (policies, procedures, standards) by all Associates;
• Takes appropriate action and provides recommendations based on analysis of assigned area;
• Leads merchandising activities;
• Prepare and participating in inventory management activities (e.g. cycle counts);
• Provide input to the Store Owner/Manager into scheduling and quantification;
• Resolving customer complaints quickly and professionally;
• Opening and closing the store on a rotating basis;
• Actively involved and connected with the store?s local community;
• Supporting the store owner/manager on additional tasks and projects;
• Ensuring health and safety policies and guidelines are followed;
• Ensuring the checkout work area is kept clean and organized;
• Ensuring Loss prevention best practices are followed;
• Ensuring compliance of all policies when selling Tobacco and Lottery.

What You?ll Bring:

• Proven motivator / team leader;
• Ability to work independently and as part of a team;
• Effective customer service, communication and interpersonal skills (with employees, customers, vendors, other third party);
• Exceptional planning and organizational skills;
• Strong merchandising and analytical skills;
• 1-3 years retail management experience or equivalent Giant Tiger experience as a keyholder.

When You’ll Work

A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.

Physical Demands of Position

• Stand and/or walk.
• Bend, twist, and squat.
• Lift and/or move up to 18 kg (40 lbs).
• Perform tasks involving firm grasping.
• Perform repetitive tasks requiring a range of hand motions.
• Reach above shoulder height and below waist level.
• Operate equipment, including using a ladder.

What Giant Tiger Offers

Giant Tiger is proud to offer a Total Rewards package designed to support your financial security, health, and career growth. This includes competitive compensation for all employees, as well as comprehensive well-being benefits for our permanent team members.

Hourly Rate$20.60Annual BonusBonus - Store Bonus Plan, 10% Annual

Benefits

• Competitive Compensation: The expected pay rate for this position is listed above. Giant Tiger will consider factors such as experience, skills and internal equity to ensure you are paid competitively.
• Profit Sharing: We provide an annual bonus opportunity equal to a percentage of your earnings, based on store performance. This percentage is listed above, under Annual Bonus.
• Health Benefits and Paid Time Off: Access to our flexible, cost-shared health and dental benefits plan (availa

Job and Work Details

• Location London , ON
• Work location On site
• Salary $ 20.60 to $ 20.60 HOUR hourly
• Terms of employment Permanent employment Full time
• Starts as soon as possible
• Source CareerBeacon #
• London, ON

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