Retail Supervisor

About the Role

Our client is seeking a motivated and experienced Retail Supervisor to join their store located in Plymouth . This role is essential in supporting the management team to ensure the smooth and efficient operation of the store, driving sales, and delivering exceptional customer experiences. You will be responsible for overseeing daily activities, guiding and motivating the retail team, and ensuring high standards of service and presentation. This is a great opportunity for an individual with a strong retail background to develop their leadership skills and contribute to the success of a busy store environment.

Key Responsibilities

• Supervise the daily operations of the store, ensuring all tasks are completed efficiently and to a high standard.
• Lead and motivate the retail team, providing guidance, training, and support.
• Assist in achieving store sales targets through effective sales techniques and customer engagement.
• Ensure all staff adhere to company policies, procedures, and customer service standards.
• Manage stock effectively, including inventory counts, replenishment, and visual merchandising.
• Handle customer issues and complaints promptly and professionally, ensuring customer satisfaction.

Requirements

• Proven experience in a retail environment, with prior experience in a supervisory or team lead role.
• Strong leadership qualities and the ability to motivate and develop a team.
• Excellent customer service and communication skills.
• Knowledge of retail operations, including stock management and POS systems.
• Ability to work flexible hours, including evenings, weekends, and public holidays.
• A proactive approach to problem-solving and a commitment to maintaining store standards.

Benefits

• Competitive hourly rate with opportunities for overtime pay.
• Generous staff discount on a wide range of products.
• Ongoing training and development opportunities to support career growth.
• A positive and supportive team environment.
• Pension scheme contribution after eligibility period.