Retail Team Leader

About the Role

Our client is seeking a motivated and inspiring Retail Team Leader to guide their sales team in Brighton . In this role, you will support the Store Manager by leading shifts, motivating associates, and ensuring exceptional customer service and operational standards are maintained. You will play a key part in fostering a positive team culture and driving sales performance. This position is perfect for an individual with leadership potential who enjoys working directly with customers and contributing to a dynamic retail environment in East Sussex.

Key Responsibilities

• Lead and motivate a team of retail sales associates during shifts.
• Assist customers, provide product knowledge, and drive sales performance.
• Ensure store operations run smoothly, adhering to company policies and procedures.
• Support the training and development of team members.
• Maintain store standards for visual merchandising, cleanliness, and organization.
• Handle customer inquiries and resolve issues effectively.

Requirements

• Previous experience in a retail environment, with some supervisory or team lead experience preferred.
• Strong leadership and communication skills.
• Customer-focused attitude with a passion for sales and service.
• Ability to work effectively in a team and independently in Brighton .
• Flexibility to work various shifts, including weekends and some holidays.
• A proactive approach to problem-solving and operational tasks.

Benefits

• Competitive salary and opportunities for performance-based recognition.
• Generous employee discount on a wide range of products.
• Comprehensive training programs to enhance leadership and retail skills.
• A supportive and collaborative team atmosphere.
• Potential for career advancement within the retail sector.