Retail Team Leader

About the Role

Our client is searching for a proactive and inspiring Retail Team Leader to support the management team in their store located in Sunderland . You will play a key role in guiding and motivating a team of sales associates, ensuring exceptional customer service, and contributing to the achievement of store targets. This position requires a strong understanding of retail operations and a passion for developing team members. It's a great opportunity for someone looking to advance their retail career.

Key Responsibilities

• Supervise and guide the daily activities of the retail sales team.
• Provide coaching and training to team members to enhance their sales and service skills.
• Assist customers with inquiries, purchases, and resolve any issues promptly.
• Ensure store standards for presentation, cleanliness, and stock availability are maintained.
• Contribute to achieving store sales targets and operational goals.
• Deputise for the Store Manager in their absence.

Requirements

• Previous experience in a retail supervisory or leadership role.
• Demonstrated ability to lead and motivate a team effectively.
• Excellent customer service and communication skills.
• Strong organizational skills and attention to detail.
• Ability to work collaboratively and handle operational tasks in Sunderland .
• A commitment to upholding brand standards and driving sales performance.

Benefits

• Competitive salary and potential for performance-related incentives.
• Significant staff discount on all products.
• Opportunities for further training and career advancement.
• A dynamic and supportive team culture.
• Exposure to comprehensive retail management practices in Tyne and Wear .