Retail Team Leader

About the Role

Our client is looking for an enthusiastic and experienced Retail Team Leader to supervise operations and guide a team of sales associates at their store in Belfast . You will be responsible for ensuring exceptional customer service, driving sales performance, and maintaining store standards. This role requires a natural leader with strong communication skills, capable of motivating a team and contributing to a positive store culture. The Retail Team Leader will play a key part in the daily success of the store, ensuring efficiency and customer satisfaction in the bustling retail landscape of Belfast .

Key Responsibilities

• Lead and motivate a team of retail staff to achieve sales targets and provide excellent customer service.
• Oversee daily store operations, ensuring adherence to company policies and procedures.
• Assist in training new team members and provide ongoing coaching to existing staff.
• Manage stock levels, conduct inventory checks, and ensure effective visual merchandising.
• Handle customer queries and resolve complaints in a timely and professional manner.
• Ensure the store is clean, organized, and visually appealing at all times.

Requirements

• Previous experience in a retail leadership or supervisory role.
• Strong customer service and interpersonal skills.
• Ability to motivate and manage a team effectively.
• Knowledge of retail operations, including stock management and visual merchandising.
• Flexibility to work shifts, including weekends, in Belfast .
• A proactive attitude and a passion for the retail industry.

Benefits

• Competitive salary package.
• Employee discount on store merchandise.
• Opportunities for career advancement.
• Friendly and supportive work environment.
• Pension plan.