Retail Team Leader

About the Role

Our client is looking for a dedicated and energetic Retail Team Leader to join their team in Bradford . In this role, you will lead a team of sales associates, ensuring operational efficiency and outstanding customer service. You will be responsible for supporting the Store Manager, driving sales, and creating an engaging shopping experience for every customer. This is an ideal opportunity for an ambitious individual seeking to develop their leadership skills within a reputable retail setting in Bradford .

Key Responsibilities

• Lead and motivate a team of sales associates to achieve daily sales targets and customer service standards.
• Assist in the daily operations of the store, including opening and closing procedures.
• Provide training and coaching to team members to enhance their performance and product knowledge.
• Ensure accurate processing of transactions and effective cash handling.
• Maintain store presentation, including visual merchandising and cleanliness standards.
• Handle customer queries and resolve issues to ensure customer satisfaction.

Requirements

• Previous experience in a supervisory or team lead role within the retail sector.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Ability to work effectively under pressure and manage multiple tasks.
• Knowledge of POS systems and inventory management basics.
• Flexibility to work varied shifts, including weekends, as required for the Bradford store.

Benefits

• Competitive salary and opportunities for performance-related bonuses.
• Generous staff discount on store products.
• Training programs to develop leadership and retail expertise.
• A supportive and collaborative team culture.
• Pension plan and paid time off.