Retail Travel Manager

Retail Travel Manager Job Opportunity

Platinum Travel Recruitment are collaborating with a fabulous forward thinking travel company who are now seeking an experienced Retail Travel Manager. This exciting Retail Travel Manager opportunity is ideal for someone who enjoys being at the heart of the business. You’ll have the autonomy to shape performance, develop your team, and deliver exceptional customer service every day. You won’t just be managing a store, you’ll be trusted to run it, improve it and grow it.

The ideal Retail Travel Manager will be supported by an established retail business that values quality, professionalism and doing things the right way, while still giving you the freedom to manage your store with confidence and creativity.

With an exceptional reputation within the travel industry, Platinum Travel Recruitment has been partnering with this forward-thinking and dynamic travel company for many years. They offer excellent career progression opportunities, generous benefits and a truly rewarding environment in which to build your career.

Retail Travel Manager Duties – each day will not be the same

• Day‑to‑day running and performance of the branch.

• Lead, motivate and develop your team, ensuring standards remain high while driving sales and operational efficiency.

• Taking full ownership of store performance, including sales targets and KPIs

• Leading the team on exceptional customer service standards across all channels.

• Coaching, motivating and developing colleagues to reach their full potential

• Recruiting, onboarding and training new team members

• Monitoring individual and team performance.

• Driving sales through effective upselling and promotional activity

• Analysing performance data and implementing improvements where needed

• Working closely with senior management on strategy, forecasting and growth

• Creating a positive, supportive and results‑driven working environment

Retail Travel Manager – Essential Requirements

• Previous experience in a Retail Travel Management role within a travel agency is essential.

• A strong background in achieving sales targets in a retail environment

• Confident leadership skills with experience managing and developing teams

• Excellent communication skills, both verbal and written

• Strong organisational skills and the ability to prioritise effectively

Lucrative salary, commission, travel perks, coaching to reach your full potential, supportive team, career growth, pension and many other perks are on offer.

Locations ideal for this role includes Bishopbriggs, Summerston, Kelvindale, Cadder, Glasgow and surrounding