RF-2603-06 - Food Service Assistant

Mount Charles Group are one of the largest and privately owned soft facilities management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business that believes people are our greatest asset, we have a role for you! Our family values speak for themselves: Do the right thing , Have fun & grow together , Take pride in what you do . We are currently recruiting for a Food Service Assistant to join our team based at Newbridge Integrated College, Banbridge. This is a great opportunity to join a world leading facilities management company.

Working Pattern

• Monday to Friday
• 15 hours per week
• 11:30am – 2:30pm (based on term time)

Rewards

• 20 days annual leave (pro rata)
• Company Pension Scheme
• Employee Assistance Programme to support health & wellbeing
• Financial Education / Wellbeing advisory service
• Company events

The Role

• Assist in the preparation, service and sale of all food and beverages for the unit
• Prepare service counter (including placing food and beverages in appropriate containers and ensuring correct utensils are available)
• Provide the highest level of customer service in a consistent approach to anyone who uses the facility
• Work as part of the team to ensure service is delivered on time and to a consistently high standard
• Carry out all cleaning duties as instructed by the line manager or per unit cleaning rota
• Keep kitchen and service areas clean and tidy and assist with waste removal
• Clear and wash dishes in the dining area as required
• Be responsible for cash handling duties under your control
• Assist, when required, with moving and setting up of furniture for catering purposes in designated areas
• Report defective equipment, utensils, work and floor surfaces or any other health and safety issues

The Person

• Make customers aware of current offers and upsell additional products where possible
• Report all customer suggestions, comments or complaints to the line manager
• Serve customers in a quick and efficient manner
• Maintain high standards of personal hygiene, clothing and footwear
• Demonstrable passion for providing good customer service
• Excellent communication skills
• Working knowledge of HACCP regulations
• Basic food hygiene certificate

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Due to the number of applicants, we only respond to short‑listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. The successful applicant’s offer is subject to the Access NI (Enhanced) check prior to commencement of the role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex‑offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE

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