Road Freight Operator

Job Title: Road Freight Operator

Location: Hounslow, Middlesex (commutable from Heston, Osterley, Isleworth, Feltham, Southall)

Salary: £35,000 - £38,000 DOE Including Bonus

Hours: Full-time, Monday–Friday + occasional weekend on-call rota

About the Role

We're looking for an experienced Road Freight Operator to join a busy logistics operation, coordinating road freight movements for imports, exports, cross trade, and domestic shipments. You'll be the key link between suppliers, hauliers, and internal teams — keeping goods moving on time, on budget, and fully compliant.

What You'll Be Doing

• Planning, booking, and managing road freight transport (inbound and outbound)

• Liaising with hauliers and freight forwarders to agree rates and schedules

• Monitoring shipments and resolving delivery delays proactively

• Preparing accurate transport documentation (CMRs, delivery notes, consignment/customs docs)

• Providing transport partners with clear collection and delivery instructions

• Supporting customs processes for import/export

• Monitoring KPIs and reporting on operational performance

• Acting as main point of contact between suppliers, warehouses, and internal teams

• Maintaining accurate records on the operational platform

• Participating in an on-call weekend rota

What We're Looking For

• Previous experience in logistics, transport coordination, or supply chain operations

• Solid understanding of road freight and customs processes

• Experience with purchase order systems and ERP software

• Strong attention to detail and time-management skills

• Confident communicator, comfortable negotiating with suppliers and hauliers

• Familiarity with UK/EU customs and road transport regulations (desirable)

• Experience with CargoWise and/or Lima (desirable)

• GCSEs including Maths and English (or equivalent)

Apply Now and someone within the Freight Team will be in touch within 24 hours to discuss next steps