Open roleExternal
Room Attendant
- london, england, United Kingdom
- Permanent·On-site
- Full time
Job Description
Salary: £13.71 per hour + Tronc
At Andaz, which translates from Hindi as \"personal style\", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.
Organization- Andaz Liverpool Street
Summary
Room Attendant – Flexi Hours
Salary: £13.71 per hour + Tronc
At Andaz, which translates from Hindi as \"personal style\", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.
Duties and responsibilities related to the Room Attendant role
- To be responsible for the daily task list and ensuring all rooms/tasks are completed at the end of the shift.
- To read and sign the housekeeping handover book noting any special requirements for the day ahead.
- To ensure that the guest is always addressed by their correct name / title.
- To ensure that guest doors are closed during service (with the “Rooms Being Serviced” card on the door handle) and that doors are locked on leaving the room.
- To be able to complete the cleaning and checking of all allocated rooms daily within the shift (both occupied and departure). To ensure that all guest bedrooms, bathrooms and associated areas are serviced and maintained to the standard of hygiene and cleanliness specified by the established policy and procedure.
- To remove food trays, trolleys, dead flowers and old fruit from guest rooms and place in the Room Service Areas, keeping the corridors free from debris at all times.
- To ensure that the guests’ personal property and guest requests are dealt with in an efficient and correct manner.
- To ensure that guests’ clothing is folded and placed neatly but not removed from the areas.
- To replace all guest supplies and stationary when necessary and to the correct standard.
- To sort and separate linen according to type and dispose of it in the correct manner according to the established policy and procedure.
- To ensure that any damaged or badly stained linen is reported to the Housekeeping Shift Leader and disposed of according to procedure.