Route Facilities Manager

Who We Are

At Network Rail, we're part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain and operate our network. Now is a fantastic time and join our team in Wales and Western region as we finalise the reforms to our maintenance organisation which will deliver:

• A safer and more reliable and punctual service for passengers and employees - quicker fault fixes by more agile multi-disciplined response teams.
• Individual rostering - enabling us to send the right number or people to fix a fault.
• Multi-skilling - investing in the knowledge and skills of our people so they are better equipped to fix the most common faults themselves.
• Accelerated and improved technology deployment - we have a raft of labour and life-saving technology ready to be rolled out.

Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. When your part of our team, you matter to us and you matter to millions. Watch our video to find out more!

About our people and the recruitment process

We're an inclusive employer of choice and we welcome applications from everyone! We look for opportunities to offer great opportunities to learn and grow through personal and professional development. And, if you make the grade then you can look forward to a rewarding and fulfilling career with a company that joined the top 50 in the Glassdoor's 2021 Best Places to Work.

We want to help deliver a railway which is safe, reliable, affordable and that provides great customer service to everyone. For more information about Network Rail click here

About the role

Overview

To provide day to day facilities and soft services management for all Route accommodation supporting the Route Property & Facilities Manager. Interfaces with Network Rail teams and local Facilities Management contractors to maintain agreed levels of delivery.

Location can be Bristol, Swindon, Cardiff or London.

Your Main Responsibilities will be to

• Assist in the development and implementation of the total facilities management contract currently in place and help in maintaining and enhancing the facilities services strategy for workplace locations nationally so that reliable, cost effective and welcoming services are provided in accordance with industry best practice.
• Work with colleagues to maintain and enhance the total facilities management contract with specific reference to end-user customer experience and financial performance.
• Oversee the management of the maintenance of workplace environment and facilities in compliance with corporate and statutory health and safety policies, Diversity and Inclusion strategies regulations and procedures, through rigorous contract management and the use of external auditing services.
• Advise on expenditure with respect to maintenance and renewal of the workplace environment and facilities, assisting in keeping expenditure in line with budget provision and consistent with the agreed strategy for the estate.
• Proactively develop and maintain relationships across the wider business, with particular focus on the sharing of knowledge and best practice with the strategic sourcing teams and developing relationships at a senior level with the customer to aid management of the facilities management contractor.
• Maintain and update full database information for each building on existing and anticipated issues, with proposals, projected cost and income and business case as appropriate.
• Assess and recommend repairs, renewals and improvement works having regard to costs and values and lease obligations in order to optimise portfolios.

Pay and Rewards

Salary:

£35,582 to £43,400 per annum.

As a Network Rail employee, you will enjoy a wide range of benefits!

• Privileged staff travel - Leisure travel discount of 75% on all leisure travel and includes family members.
• A subsidy of up to 75% on rail and underground season tickets if you travel to work on the train.
• GWR ticket alliance Heavily discounted all day passes for you and up to 3 friends and family to use across the GWR network (48 passes per year)
• Benefits package including healthcare offers, a cycle to work scheme, discounted healthcare club membership, and a discounted offers and benefits including childcare, healthcare and online shopping site.
• A range of Pension schemes to choose from
• Effectively manage work-life balance with a 35hrs per week contract, and enhanced family friendly support.
• 5 days paid volunteering leave.
• 2 weeks paid reserve leave for the Armed Forces community.
• In Wales and Western region, you will have the opportunity to join PROUD, our reward and recognition scheme where you can say thanks and recognise colleagues across the region who have demonstrated outstanding values and behaviours.

To find out more about the benefits at Network Rail, click here.

More about the role and your application

Closing date:

2nd September 2026. Late applications will not be accepted.

This role requires working in the office for a least 60% of the working week

We want to ensure everyone has an equal opportunity. Therefore, should you require any reasonable adjustments/modifications, please include within your application.

All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information

Our Drugs and Alcohol Standard has changed. All prospective candidates will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on Sentinel database and a 5-year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.

Your experience and skills

You will ideally have

• Holder of NEBOSH or relevant health and safety qualifications
• Proven experience in facilities management
• Excellent communication skills
• Keeping people safe on the railway is at the heart of everything we do. Safe behaviour is therefore a requirement of working for Network Rail. You should demonstrate your personal dedication to safety within your application.

What could set you apart

• British Institute of Facilities Management member
• Proven contract management skillsProven experience of managing complex budgets
• Educated to degree level or equivalent
• Knowledge of policies and standards relating to office accommodation
• Proven negotiation skills
• Full driving licence

Not sure if you meet all the requirements? Let us decide. Some of these criteria may be learnt in role. Therefore, if you do not meet all the criteria, please submit your application. We will screen your application against these criteria to assess the best match.

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