Sales & CRM Lead

Chetham’s is a unique cultural institution and charity in the heart of Manchester combining music, education, and heritage. We are home to three extraordinary places – Chetham’s School of Music, Chetham’s Library, and Stoller Hall – and we are united by one clear vision which is to bring people together. Our main 482 seat venue is modern and purpose built, and our whole team pride themselves in the variety of events delivered, our excellent team and team working, and the excellent artist, client and audience experiences that we facilitate. The Job:

• We are looking for someone to lead the development and delivery of ticketing, CRM and sales strategy across Stoller Hall, Chetham’s School of Music and Chetham’s Library.
• The postholder will take strategic ownership of Spektrix and audience data, using insight to support sales growth, audience & fundraising development.
• They will lead pricing, ticketing and sales approaches while ensuring that commercial objectives are balanced with accessibility and inclusion.
• They will work closely with Marketing, Operations, Development, Chetham’s School of Music and Chetham’s Library, as well as promoters, agents and external partners.
• This is a full-time position, worked during weekday daytime hours, with a requirement for flexibility to work evenings and weekends as needed. In Return:
• Salary: commencing on £29,887.85 to £31,247.34 per annum (Scale Points 18-20) – Subject to pay review.
• 20 days per year plus bank holidays.
• Subsidised lunches during term time, and free tickets to selected concerts.
• Cycle to work Scheme. Please ensure that you download and save the application form to your computer before completing the form, as completing within your browser may result in information not being saved. Please send your completed application form. For an informal discussion about the role, please contact. Application deadline: 14th September 2026 Interviews: Week Commencing 21st September 2026 Chetham’s is committed to safeguarding and promoting the welfare of children; applicants must be willing to undergo child protection screening including checks with past employers and the Disclosure and Barring Service. Reg. Charity No: (phone number removed)