Sales Associate - Cookshop (37.5h)

Step into Fortnum & Mason’s Cookshop, where culinary dreams come to life. Explore a carefully curated collection of premium cookware, kitchen gadgets, and stylish essentials designed to inspire every home chef. Whether you’re perfecting a recipe or gifting a foodie, our Cookshop offers quality, innovation, and timeless elegance to elevate your cooking experience.

Join us in creating unforgettable experiences and joy giving things through our Cookshop department.

Please note this is a full‑time role (37.5 hours per week), and candidates must be flexible to work on any day of the week.

Why Work For Us:

• Competitive hourly rate + paid overtime
• Discretionary annual bonus (up to 5% of salary)*
• Up to 40% store and restaurant discounts*
• Subsidised staff restaurant using Fortnum’s ingredients
• 28 days holiday + a day off for your birthday and 5 extra wellbeing days off*
• Matched pension scheme and career development opportunities
• Annual staff party and incredible gifts after 5 years

*subject to terms and conditions

What You’ll Do:

• Delivering an exceptional personalised service for all things cooking and baking equipment/books.
• Identifying customer profiles and taste to enhance a storytelling experience
• Complete transactions of products
• Replenish stock onto the shop floor

What We’re Looking For:

• Experience in a fast-paced environment in a similar role/passion in cooking
• Brings genuine enthusiasm for fine food and drink, inspiring customers with recommendations that elevate their shopping experience.
• A friendly warm approach with great people skills
• Flexibility to work various shifts, including weekends

This is a great opportunity to demonstrate a genuine passion in delivering a memorable experience to all our customers, as well as developing your skillset within a luxury setting.

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment.

In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.

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