Sales Consultant - Home Improvement

About the Role

Our client is seeking a persuasive and customer-oriented Sales Consultant specializing in home improvement to join their team in Stoke-on-Trent . This hybrid role involves meeting with potential clients, understanding their home renovation needs, and offering tailored solutions and product recommendations. You will be expected to manage leads generated through various channels, conduct in-home consultations, and close sales, while also utilizing remote communication tools for follow-ups and administrative tasks. The ideal candidate possesses excellent interpersonal skills and a passion for helping customers achieve their home improvement dreams.

Key Responsibilities

• Engage with prospective clients to understand their home improvement project requirements and aspirations.
• Conduct thorough needs assessments and provide expert advice on products and services.
• Develop and present detailed, customized quotes and proposals to clients.
• Effectively close sales by addressing customer concerns and negotiating terms.
• Follow up with leads and customers to ensure satisfaction and secure future business.
• Maintain accurate customer records and sales data in the CRM system.

Requirements

• Proven experience in a Sales Consultant or similar customer-facing sales role, preferably in home improvements or retail.
• Excellent communication, listening, and interpersonal skills.
• Strong ability to build rapport and trust with customers.
• Proficiency in using sales software and CRM systems.
• Comfortable conducting in-person consultations and utilizing remote communication tools.
• A passion for home design and a keen eye for detail.

Benefits

• Competitive base salary plus generous commission and bonus potential.
• Hybrid work model allowing for a mix of client-site visits and remote work.
• Opportunities for professional training and development in sales techniques.
• Employee discounts on home improvement products.
• A supportive team environment with opportunities for growth.