Sales Ledger Clerk / Credit Controller

Sales Ledger Clerk / Credit Controller

A well-established and successful business currently needs additional support in their busy finance department.

This is an excellent opportunity for an experienced Credit Controller or Sales Ledger professional to join a close-knit team, where customer relationships, accuracy and results are key.

The Role

Working as part of a small finance team, you will take ownership of the debtor ledger and play a key role in ensuring outstanding payments are managed effectively and customer accounts remain up to date.

We're looking for someone who is confident, organised and commercially minded, with the communication skills to build positive relationships with customers while being comfortable having those sometimes challenging conversations around overdue payments.

Key Responsibilities

• Proactively manage the collection of outstanding debts
• Chase overdue accounts via telephone, email and letter
• Maintain and reconcile the debtor ledger
• Monitor debtor days and work towards agreed targets
• Take and allocate customer payments
• Investigate and resolve debt and payment queries
• Complete credit insurance reports
• Process credit account applications and carry out credit checks
• Agree appropriate customer credit terms
• Prepare weekly debt reports for senior management
• Support the wider finance team with ad-hoc duties when required

About You

• Previous Credit Control/Sales Ledger experience (essential)
• Excellent communication and customer service skills
• Strong administrative and organisational abilities
• Good working knowledge of Microsoft Office, particularly Excel
• Knowledge of Sage 200 would be advantageous
• Excellent attention to detail
• The ability to prioritise and manage multiple deadlines
• A calm and professional approach under pressure
• The ability to work independently and use your own initiative
• A positive, flexible and team-focused attitude

Benefits

• Competitive salary
• Reward and recognition scheme
• Long-service awards
• Company pension scheme
• Death-in-service benefit
• Employee Assistance Programme
• Access to discounted products
• Non-contributory Cash Health Plan Scheme

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