Sales Operations Specialist

About the Role

Our client is seeking a detail-oriented and analytical Sales Operations Specialist to support their sales team in Cambridge . This role is pivotal in ensuring the efficiency and effectiveness of the sales process by managing CRM systems, sales reporting, and process optimization. You will work closely with sales leadership and the sales team to provide the tools and data needed for success. This position offers a hybrid work model, allowing for collaboration in our Cambridge office and the flexibility of remote work, supporting a productive and efficient sales environment.

Key Responsibilities

• Administer and optimize the company's CRM system (e.g., Salesforce).
• Develop, generate, and analyze sales reports and dashboards to provide insights.
• Support the sales team with data, tools, and process improvements.
• Assist in the management of sales territories and lead routing.
• Help develop and deliver sales training materials related to systems and processes.
• Collaborate with marketing and finance teams on sales-related initiatives.

Requirements

• Proven experience in Sales Operations , CRM administration, or a similar analytical role.
• Proficiency in CRM software, particularly Salesforce, and advanced Excel skills.
• Strong analytical and problem-solving abilities.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple tasks and prioritize effectively.
• Good communication skills, with the ability to work in a hybrid or remote setup.

Benefits

• Competitive salary and performance-related bonuses.
• Comprehensive health and wellness benefits.
• Generous paid time off.
• Opportunities for professional growth and development in sales operations.
• Hybrid work model with a supportive team environment in Cambridge .