Sales Support & Supply Chain Coordinator

Sales Support & Supply Chain Coordinator Edinburgh – hybrid working available after probation £30,000 - £35,000 (plus annual profit share bonus) Mon - Fri, 9am - 5pm

Overview:

Our well-established client is a key player in their field. Even with their substantial growth over the years they have retained their culture and ethos of a friendly and professional family business.

They are looking for a Sales Support & Supply Chain Coordinator to join their team providing administrative support to the regional teams in the management of customer and supplier orders. Working closely with suppliers & customers to build strong working relationships.

Duties for the Sales Support & Supply Chain Coordinator will involve:

• Responding to incoming customer sales enquiries and general enquiries - via telephone / email

• Providing pricing, product availability, order updates and samples as requested.

• Process customer and supplier purchase orders

• Coordinate delivery of materials

• To manage the open orders / deliveries

• To liaise with supplier and logistics partners

• Reporting to the sales team / business

• To attend on an ad-hoc basis customer and supplier visits

• Handle invoice queries and credit requests

• To provide back up and support to other sales support coordinators

• Working with key contacts at main suppliers to ensure order book is up to date

• Coordinating hospitality, travel and accommodation requirements for regional events and functions

• Front of house cover for internal and external office meetings

• Update and maintain the customer and supplier database

• Any other duty deemed necessary by the management team to assist in

Essential Experience for the Sales Support & Supply Chain Coordinator - this must be clearly demonstrated on your CV

• Previous relevant experience in a similar support role i.e order processing, logistics, sales admin, sales support, supply chain etc

• Knowledge and understanding of the sales and purchase process

• Good administration, organisation, and time management skills

• Well-developed telephone call handling skills

• Excellent communication and writing skills

• Excellent numeracy skills

• Ability to work accurately and quickly with attention to detail

• Ability to work under pressure and make correct decisions

• Excellent computer skills – Microsoft Office and CRM systems

• Managing resources effectively

• Team player, excellent interpersonal skills, and the ability to work well with others

• Must reside within a commutable distance from the office

Further Details:

• 35 hour working week, Monday - Friday 9-5

• 25 days holiday plus Bank Holidays with option to purchase further holidays and holidays increasing over time

• Annual company bonus scheme

Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs please assume you have been unsuccessful