Sales Support Representative

Sales Support – Temp to Perm

Location: Hatfield

Job Type: Temp to Perm

Salary: £(phone number removed)

Hours: Full Time - 40 Hours a week

We are currently looking for a Sales Support professional to join our team on a temp-to-perm basis. This is an excellent opportunity for an organised and customer-focused individual looking to develop their career within a busy sales and customer service environment.

Key Responsibilities

Process and enter customer purchase orders accurately.

Set up new products and assign product numbers within the database.

Respond to customer enquiries regarding previous orders and account information.

Process exchange and special orders.

Review and maintain accurate customer accounts.

Handle customer questions and concerns, providing helpful and timely solutions.

Support customers by phone, email and in person.

Print shipping labels and generate billing invoices when required.

Assist with marketing requests, internet orders and other special-order activities.

Contact web customers to provide assistance and complete registrations.

Build and maintain strong customer relationships through proactive communication.

Carry out customer care surveys and follow up where required.

Undertake any other duties as assigned.

About You

The successful candidate will have:

Excellent customer service and communication skills.

Strong computer and administration skills.

Good organisational and problem-solving abilities.

The ability to work accurately under pressure and meet deadlines.

A flexible and proactive approach to work.

The ability to work effectively as part of a team and collaborate across different departments.

A professional approach to developing and maintaining customer relationships.

What We Offer

Temp-to-perm opportunity.

Supportive and collaborative working environment.

Opportunity to develop your sales and customer service skills.

Potential for long-term career progression.

Wgctemps

By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold your provided data.

Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency/business. Your application will be considered in competition with others and we will contact you within 3 working days