SAP IT Business Analyst

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Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

• We offer a competitive salary, depending on experience (£48,000 - £60,000)
• Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year)
• Attractive pension scheme (up to 12% company contribution)
• Development opportunities in line with the SAP Business Analyst progression plan
• 25 days annual leave plus bank holidays – plus 2 extra wellness days!
• Life assurance cover of 4 times pensionable salary
• A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme
• Online GP service, cycle to work scheme, gym membership discounts and many more!

Location: This role will initially be based in Bradford but we’re moving our office to Leeds Valley Park in summer 2026, so you’ll be based there in the future - Hybrid Working (1-2 days in the office a week – Bradford/Leeds

Work type: Permanent. 37 hours per week, Monday – Friday.

We have an exciting opportunity for an SAP Business Analyst t o join the IT SAP team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

What we do:

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The IT SAP team are a key part of how we plan to meet the changing expectations of customers and regulators.

The SAP team is part of the IT function and plays a key role in optimising and transforming our SAP applications and associated Enterprise Systems. We support business areas such as Finance, HR, Procurement, Capital Delivery and Asset Maintenance/Management. Our team consists of functional and technical consultants, along with support related roles in Project Management, Business Analysis and Service Management, the SAP Business Analyst will play a key role in the SAP Business Analysis team driving business change and being a subject matter expert for business processes within this space.

Where you fit in:

As our SAP Business Analyst, you will:

• Lead Business Analysis activities across multiple change initiatives, delivering high-quality requirements specifications for our customers and within the SAP technology landscape.
• Translating business needs into specific requirements including UI design; Data models; Business process changes and Interface designs.
• Apply best practice Requirements Engineering techniques, ensuring effective elicitation, analysis, validation, documentation, and traceability of requirements throughout the project lifecycle.
• Gather and define business requirements using a range of elicitation methods, including stakeholder interviews, workshops, surveys, and collaborative sessions.
• Produce and maintain AS-IS and TO-BE business process models, conducting gap analysis to identify improvements and support transition planning.
• Build and manage strong relationships with stakeholders at all levels, ensuring effective communication and engagement throughout project delivery.
• Facilitate and support User Acceptance Testing (UAT), ensuring solutions are thoroughly tested and meet agreed business requirements.
• Work closely with project teams to deliver effective, fit-for-purpose solutions that align with business objectives and drive positive change.
• Support continuous improvement initiatives by identifying opportunities to enhance processes, systems, and ways of working.
• Ensure delivered solutions provide measurable business value and meet both operational and strategic requirements.

What skills & qualifications you will need:

• A business process background in at least one of the following areas:- HR and Payroll Finance, Procurement or Capital Delivery Enterprise Asset Maintenance/Management
• Someknowledge of SAP application technologies and how best to exploit their use for business benefit (e.g. S/4 Hana, SuccessFactors, Concur, Ariba, BTP mobile etc)
• Highly motivated and self-reliant with a personal drive for continuous development and able to demonstrate a strong customer service ethos, as well as a source of knowledge for others.
• Ability to collect, evaluate and interpret information from multiple sources to identify and differentiate real user needs.
• The ability to develop and maintain effective internal/external relationships atdifferentlevels within the organisation.
• Creativity and lateralthinkingDemonstrates strong organisational skills, creativity, and lateral thinking.
• Possess a strong sense of purpose and proactively seek responsibility and ownership.
• Experience using Microsoft Visio to bring processes and ideas to life through clear visual documentation.
• Experience within the water, wastewater or wider utilities sector would be advantageous.
• A recognised Business Analysis qualification (such as BCS Business Analysis or Lean Six Sigma) would be welcomed.
• Experience using Atlassian Confluence would be an advantage
• Strong analytical and reasoning abilities
• Previous experience using Azure DevOps and/or JIRA

Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy! Do we sound like your cup of tea?

The closing date for this role is the 1st of September 2026.

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required.

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

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