SC Cleared Servicenow Architect

SC Cleared ServiceNow Architect

Location: London or Leeds

Travel: 1-2 days per month to client

Clearance: SC Cleared

Duration: 5 months

We are seeking an experienced SC Cleared ServiceNow Architect to lead a strategic data architecture engagement within one of the UK's most high-profile public sector organisations.

This role is focused on transforming the ServiceNow platform into a trusted enterprise service management capability by establishing a robust data architecture, strengthening CMDB and CSDM maturity, and enabling future platform capabilities including AI, automation, Identity and Access Management, IT Asset Management and Enterprise Service Management.

Key Responsibilities

You will be responsible for:

• ServiceNow Platform Architecture
• Define the target-state ServiceNow data architecture
• Develop architectural principles for future platform growth
• Establish data standards and architecture guardrails
• Align ServiceNow architecture with enterprise architecture principles
• Review ServiceNow Licensing capabilities to provide:
• Current vs Unused
• Readiness for modernisation ie, Licensing required

CMDB and CSDM

Assess current CMDB maturity

Develop a roadmap aligned to ServiceNow CSDM

Rationalise CI structures and relationships

Improve service dependency visibility

Stakeholder Leadership

Engage senior business stakeholders, platform owner and process owners

Present architecture recommendations to governance boards

Provide strategic architectural guidance throughout delivery

We're looking for someone with proven experience in:

ServiceNow

ITSM

CMDB

Common Service Data Model (CSDM)

ITOM

Discovery

Service Mapping

ITAM

Hardware Asset Management

Software Asset Management

IntegrationHub

Flow Designer

ServiceNow platform governance

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