Scheduler - Repairs and Maintenance Operations

SCHEDULER - REPAIRS & MAINTENANCE OPERATIONS

Social Housing / Property Services

Salary: £40,000-£48,000 Basic + Performance Bonus + Benefits

Location: Commutable from Bedfordshire, Buckinghamshire, Northamptonshire, Cambridgeshire, North London, Middlesex/Northern Home Counties

Organising Operations. Driving Productivity. Keeping Service Moving.

This is an opportunity to join a fast-growing property services business operating within a high-volume repairs and maintenance environment supporting social housing contracts across multiple regions.

The business has grown significantly and continues to expand its operational capability, contract portfolio, and leadership infrastructure.

As part of that growth, the business is seeking to appoint an experienced Scheduler to strengthen operational planning, workforce coordination, and service delivery performance across live repairs and maintenance operations.

This is not an entry-level scheduling role.

It requires someone capable of operating confidently within a fast-moving operational environment where priorities shift quickly, emergency works arise unexpectedly, and effective planning directly impacts operational performance, customer satisfaction, and workforce productivity.

The Business

This is a commercially driven, operationally focused property services organisation delivering:

• Planned maintenance
• Voids
• Reactive maintenance services

The business combines:

• Operational pace
• High accountability

This is not a heavily layered corporate structure.

People are expected to:

• Take ownership
• Solve problems
• Keep operations moving

The environment suits individuals who enjoy responsibility, visibility, and being close to live operational delivery.

The Opportunity

The Scheduler role sits at the centre of operational coordination activity.

You will be responsible for ensuring that operatives are effectively scheduled, appointments are managed efficiently, and operational workflow remains organised and productive.

The role is heavily operational and requires constant prioritisation, coordination, and communication.

You will work closely with:

• Contract Managers
• Operational teams
• Field-based operatives

You will help ensure:

• Operatives are fully utilised
• Appointments are logically planned
• Materials are available before appointments
• Workflow disruption is reduced
• Productivity levels are maintained

This role directly impacts:

• Operational efficiency
• Customer service performance
• Workforce productivity
• Appointment success rates

What the Role Involves

You will:

• Schedule and coordinate repairs and maintenance appointments
• Allocate work across mobile operative teams
• Monitor workflow throughout the day
• Adjust schedules in response to operational changes
• Coordinate emergency and urgent works
• Work closely with operational management teams
• Ensure scheduling systems remain accurate and up to date
• Support operational continuity across live contracts

The role combines:

• Workforce planning
• Operational coordination
• Real-time problem solving

This is not simply an administrative position.

The successful individual will be expected to think ahead, prioritise effectively, and make commercially sensible operational decisions.

The Environment

This is a fast-paced service‑led environment where:

• Work volumes are high
• Operational issues require immediate response
• Productivity and responsiveness matter

The successful individual must be comfortable operating under pressure whilst maintaining organisation, pace, and accuracy.

What We Are Looking For

We are interested in speaking with individuals who have experience within environments such as:

• Repairs and maintenance scheduling
• Social housing operations
• Logistics or transport planning
• Field service coordination
• Reactive maintenance operations
• Facilities management
• Workforce planning

You may currently be working as a:

• Scheduler
• Workforce Planner
• Operational Scheduler

Experience within mobile workforce environments is highly desirable.

Trade or repairs sector knowledge would be advantageous but is not essential.

Most importantly, we are looking for individuals who are:

• Organised
• Commercially aware
• Calm under pressure
• Operationally focused
• Proactive problem‑solvers
• Capable of handling multiple priorities simultaneously

This role would particularly suit ambitious, high‑potential individuals who want to develop operationally within a growing business environment.

The Person

You are likely to be someone who:

• Enjoys fast-moving operational environments
• Takes pride in organisation and coordination
• Thinks ahead rather than reacting late
• Can manage competing priorities confidently
• Maintains accuracy under pressure
• Communicates clearly and confidently
• Likes solving operational problems

You do not need to come from a corporate background.

What matters is your ability to organise, coordinate, communicate, and keep operations moving effectively.

What's on Offer

• Performance Bonus
• Long-term progression opportunity
• Growing business environment
• High operational visibility
• Opportunity to develop broader operational responsibility over time

Why This Role?

This is an opportunity to join a business that is growing, evolving, and strengthening its operational infrastructure.

The role offers genuine responsibility and visibility within a fast-paced operational environment where strong performance is recognised and progression opportunities exist for capable individuals.

If you enjoy operational coordination, planning, problem-solving, and being at the centre of live service delivery operations, this role offers an excellent next step.

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