Security & Parking Officer

Main area Facilities Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week (4 On 4 Off shift rotation,12 hour shift) Job ref 339-FD0922-LMH

Site Southmead Hospital Town Bristol Salary £25,760 - £27,476 per annum Salary period Yearly Closing 20/08/ :00

North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) have merged as of 1 st July 2026 to become Bristol NHS Foundation Trust. This creates an exciting future that brings together the best of both organisations. As a single, strong and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people.

Bristol NHS Foundation Trust recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.

Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.

Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this.

Job overview

Our Security and Parking team are seeking pro-active team players with experience of dealing with members of the public. Transferrable skills from hospitality backgrounds would be considered alongside current security experience or those with a police or military background.
You will conduct patrols, respond to incidents, write reports, and enforce the site traffic policy. IT literacy and digital competence will be necessary for receiving and reporting on handheld devices. Your ability to connect and quickly build rapport with individuals to diffuse and deescalate complex situations will ensure our staff, patients and visitors enjoy a safe environment and a positive experience on our sites.
Your ability to communicate clearly with calm confidence will be vital in managing potential confrontations. The ability to put people at ease and make calm, quick, justified decisions with autonomy will be crucial as you may be interacting with individuals with mental health difficulties, dependency, learning difficulties or who are distressed or confused.
Benefits include enhancements for antisocial hours, access to the NHS pension scheme and a range of progression opportunities.
You must:
• demonstrate previous experience in a security role
• hold a full UK driving license
• be able to undertake the physical and mental demands of the role
Previous applicants need not apply.
Applicants who are invited to interview must be able to attend in person.

Main duties of the job

As a Security and Parking Officer at North Bristol NHS Trust you will provide a pro-active, well presented, professional, uniformed security presence working unsupervised, days, nights, and weekends.
You will:
• respond to incidents on Trust property including undertaking investigations into suspicious behaviours or criminal activities such as theft and anti-social behaviour
• provide a security presence to support clinical staff, attending clinical incidents to provide support and assistance to clinical staff
• protect Trust property from malicious damage and theft promoting a safe, positive environment to reduce the potential for crime
• accurately record every incident, gathering all relevant information, and completing detailed reports
• communicate clearly and effectively with the ability to listen and empathise
• on a rotational basis, maintain an effective security presence in the Emergency Department (ED) areas, promptly intercepting poor behaviours and ensuring the ED patient service is not impacted or disrupted
• assist with fire alarm evacuations
• uphold and enforce the Trust Parking policy
The position is full time working 37.5 hours per week with shift patterns on a rota basis including days, nights, and weekends.

Working for our organisation

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Detailed job description and main responsibilities

For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert.
Provide a pro-active, well presented, professional, uniformed security presence for North Bristol Trust.
Take the lead responding to incidents on Trust property including undertaking investigations into suspicious behaviours or criminal activities such as theft and anti-social behaviour.
Remaining calm and professional under pressure during incidents, especially highly stressed and emotive events.
Be ready to respond to every incident, always being prepared in case of alarm activations, violence & aggression, and other significant events. Responding to all security incidents with a high sense of urgency.
Where called upon to support clinical staff, assist with the detention of patients under the Mental Health Act 2007 and Mental Capacity Act 2005.
Provide a security presence to support clinical staff. Attend clinical incidents to provide support and assistance to clinical staff including, where necessary, the appropriate and lawful use of clinical holding and physical restraint.
Ensure the safety, security and welfare of Trust staff, patients, and others. Protect Trust property from malicious damage and theft. Promote a safe, positive environment to reduce the potential for crime.
Accurately record every incident, gather all relevant information, and complete detailed reports.
On a rotational basis, maintain an effective security presence in the Emergency Department (ED) areas, promptly intercepting poor behaviours and ensuring the ED patient service is not impacted or disrupted.
Detect and investigate any criminality on Trust property including criminal damage and theft. Investigate and record security incidents in a fair, objective, and professional manner. Keep an up-to-date record in pocket notebooks of each incident attended.
Complete specialist training for safer clinical holding and restraint where clinical support is required.
Conduct the required amount of internal and external patrols every shift, completing site-specific activities and taskings as required.
Assist with fire alarm evacuations, liaising with Trust Departments and Avon Fire and Rescue Service as appropriate, to minimise the risk to Trust property and those that maybe potentially affected during fire incidents.
Uphold and enforce the Trust Parking policy. To assist with car park cash collections from pay and display machines, including use of Security & Parking vehicle. Issuing parking charge notices out of hours.
Assist with car park closures, bay closures, and support with traffic management as required.
To ensure that all national and local Health & Safety requirements are met and maintained, to report all health and safety breeches and/or near misses as per the Trust Adverse Incident Reporting policy, whilst actively pursuing and reinforcing the Trust's policies in relation to Equal Opportunities and Diversity Legislation.
To support risk management for the Division and the Trust by identifying risks or opportunities, implementing, and maintaining existing controls, contingencies, and actions. Reporting all uncontrolled risk to Security management

Person specification

Education/Training/Qualifications

• SIA License
• NVQ Level 2 Customer Service or equivalent
• GCSE or higher for English Language (spoken and written)
• CCTV license

Personal Qualities/Special Circumstances

• Honest, Trustworthy, and Credible
• High integrity and good judgement
• A real team player
• Excellent attendance and punctuality
• Excellent communicator and people skills

Work Experience

• Minimum 2 years security experience
• Experience dealing with public
• Working for a large organisation
• Police or military experience

Knowledge/Skills/Abilities

• IT literate and proficient in ICT
• Hold a valid UK Driving License
• To be able to write and maintain accurate reports

We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.

· As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we’re meeting our pledge.

· The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers.

· BFT is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.

· To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.

· If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.

· The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

· By applying for this post, you are agreeing to Bristol NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.

· Please be aware of scams – unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.

IMPORTANT:

Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. We may also contact you by texting the mobile number, if provided, on the application form.

Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore, please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification

Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.

As a guide interviews should usually take place within 3 weeks of the closing date.

When providing employment reference details, please provide correct work-related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Gavin Pullen Job title Head of Security & Parking Email address Telephone number

If you have problems applying, contact

Address People & Transformation Division
North Bristol NHS Trust
Southmead Hospital
BS10 5NB
Telephone

#J-18808-Ljbffr