Security Officer

As a Security Officer, you will play an essential role in ensuring the safety, security and wellbeing of our guests, colleagues and hotel. Acting as a visible and reassuring presence, you will support daily operations, respond to incidents with professionalism and care, and help maintain a safe and welcoming environment that reflects Nobu's standards and values.

You will

• Ensure the safety, security and wellbeing of all guests, colleagues and the hotel at all times
• Patrol the hotel and surrounding areas, monitoring access points, equipment and surveillance systems
• Complete accurate incident and handover reports, maintaining clear records of events
• Carry out administrative duties during your shift, including logs and system updates
• Respond promptly and calmly to emergencies, providing assistance where required
• Assist with investigations and gather information when incidents occur
• Liaise with management, emergency services and relevant authorities when necessary
• Remain aware of VIP guests on shift and apply appropriate additional security measures
• Support day to day health and safety compliance across the hotel
• Act as a professional point of contact for guests and colleagues, resolving concerns with discretion
• Work collaboratively with all departments to uphold security procedures
• Embody Nobu values of Family, Crafted, Smile and Kokoro in every interaction

What We're Looking For

You bring a minimum of two years' experience as a Security Officer within a luxury hotel or property environment. You ideally hold a valid SIA licence and emergency first aid certification, with strong knowledge of health and safety, fire safety and security operations procedures. Confident working in a control room environment, you are observant, calm under pressure and professional in your approach. With strong communication skills and a guest focused mindset, you deliver security with warmth, care and integrity.

Benefits of Joining Our Team

• £1000 Refer a Friend Scheme
• Two hotel wide social events each year including our Employee Awards Night
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and wellness treatments
• Opportunities to progress within our hotel and the wider Nobu portfolio
• Mental Health First Aiders within the team and access to Hospitality Action
• Up to 33 holiday days through length of service (25 days on a 4 on 4 off pattern)
• Cycle to Work Scheme
• Season Ticket Loan
• Discounts on all food and beverage
• Free meals and refreshments while on duty
• Flu vaccinations and wellness initiatives

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