Senior Account Manager

About the Role

Our client is looking for an experienced and motivated Senior Account Manager to join their esteemed sales division in Coventry . This pivotal role involves managing and expanding a portfolio of key client accounts, ensuring high levels of customer satisfaction and driving repeat business. You will act as the primary point of contact for these clients, understanding their evolving needs and proposing strategic solutions that align with their business objectives. This is a fantastic opportunity for a seasoned sales professional to build lasting partnerships and contribute significantly to the company's sustained growth in the West Midlands area.

Key Responsibilities

• Cultivate and maintain strong, long-term relationships with a portfolio of existing high-value clients.
• Identify opportunities for upselling and cross-selling products or services to meet client needs and company revenue goals.
• Develop strategic account plans and conduct regular business reviews with clients to ensure alignment and satisfaction.
• Act as a liaison between clients and internal departments, ensuring prompt resolution of queries and issues.
• Analyze client data and market trends to provide strategic recommendations and insights.
• Secure contract renewals and negotiate favourable terms for ongoing partnerships in Coventry .

Requirements

• Minimum of 5 years of experience in account management or a similar client-facing sales role.
• Demonstrated success in retaining and growing key accounts.
• Exceptional communication, presentation, and negotiation skills.
• Strong business acumen and the ability to understand complex client needs.
• Proficiency in CRM systems and sales forecasting tools.
• A proactive approach to problem-solving and client service excellence.

Benefits

• Competitive salary with attractive performance-based bonuses.
• Structured career development path and opportunities for promotion.
• Company car or generous car allowance.
• Comprehensive private health insurance package.
• Access to cutting-edge sales training and industry conferences.