Senior Administrator - Hospitality

About NOW Group NOW Group is an award-winning social enterprise operating across Belfast and Dublin. We are committed to working with individuals and businesses to unlock potential and create meaningful, lasting change across the island of Ireland. If you're in Dublin or Belfast, be sure to check out Loaf Catering and our cafes. We not only serve delicious food and good coffee but also offer outside catering for events, offices, and parties. At Loaf Pottery we offer pottery classes year-round, along with delightful wood fired pizza and beverages. Its a great place for private events, and we can bring pottery painting to your workplace for team building activities. Plus, we provide corporate gifting options for businesses and their clients. The Role We have an exciting opportunity for a highly organised and detail orientated person to join the Loaf team. As Senior Administrator you be hands on and will play a crucial role to ensure the smooth and efficient operation of our cafes and corporate catering from customer booking to invoicing stage. The successful candidate will have excellent communication skills, the ability to multi-task and a good eye for detail. Key Responsibilities 1. Provide a range of administrative services across Loaf Cafes and corporate catering. 2. Work closely with the Regional Manager to ensure effective provision of food and beverage across all catering areas and travel to all locations training key personnel on administration procedures. 3. Lead on the procurement process including collating supplier stats and price negotiations in conjunction with Head of Operational Delivery and Development Chef. 4. Ensure adherence to internal processes for procurement. 5. Produce analytical reports and forecast outcomes that drive effectiveness to deliver a commercial return and confident to present at meetings. 6. Work in partnership with the finance department to manage invoices within the purchase ledger. 7. Collation of payroll information for all sites ensuring that all variances are actioned. 8. Implement efficient processes for managing internal and external hospitality and catering requests. 9. Support the EPOS (Electric Point of Sale) and booking systems throughout the business and provide staff training as required. 10. Maintain professional standards in relationships with confidence to deal with challenges. 11. Able to adapt to new business opening and work to deliver mobilisations throughout Ireland. 12. Undertake other relevant administrative duties. What We Offer Generous Leave: 25 days annual leave plus 12 statutory days (pro-rata). Health Benefits: Access to a Health Cash Plan (post-probation). Wellbeing Support: Confidential counselling and financial advisory services. Pension Scheme: 5% employer contribution. Flexible Work Options: Hybrid working model, Bike-to-Work scheme, and holiday purchase scheme. About The Role Additional Information Employment is subject to an Enhanced AccessNI Disclosure check. Policies on safeguarding, data protection, and the recruitment of ex-offenders are available upon request. Join Us Be part of a team that is transforming lives and creating brighter futures. As a Finance Administrator, you will play a vital role in ensuring the financial operations of NOW Group run smoothly, enabling us to continue making a meaningful difference in the lives of those we support. Required Criteria 1. Full driving licence and access to a car. 2. NVQ in Business Administration and/or minimum of 2 years of experience in a similar role within the hospitality industry. 3. Excellent organisational and time management skills, with the ability to prioritize tasks effectively. 4. Strong written and verbal communication skills. 5. Proficient in Microsoft Office Suite. 6. High level of attention to detail and accuracy. 7. Ability to work independently and as part of a team. 8. Strong problem-solving skills and ability to adapt to changing priorities. 9. Experience of using a finance (Sage) system is desirable. Skills Needed About The Company At the heart of the NOW Groups mission is its commitment to empowering individuals to gain skills and access meaningful employment. It achieves this through tailored employment academies, which provide participants with industry-specific training and work placements, and through their social enterprise businesses Loaf Catering and Cafes and Loaf Pottery. One of the best-known contributions from the NOW Group is the JAM (Just A Minute) Card -a tool that allows people with invisible disabilities to discreetly ask for patience in everyday interactions. Its a very successful initiative with over 182,500 users and 3, 000 global organisations regarded as being JAM Card Friendly. The NOW Groups impact is driven by innovation, dedication, and an unwavering focus on changing lives for the better. Company Culture At NOW Group, our culture is what sets us apart. Its built on collaboration, compassion, and a shared belief that everyone deserves the opportunity to thrive. Across our integrated team from Training and Employment to Family Service, JAM Card, Loaf Cafés, Catering and Pottery, Social Groups, and vital support services like HR, Communications, Finance and Compliance we are united by one purpose: to support people with learning difficulties, neurodiverse conditions, ADHD and autism intosustainable employment. We dont just work side by side we work together. Each department brings its own strengths, but our true power lies in our ability to collaborate across teams. Our participants come from all walks of life, and its our culture of teamwork, flexibility, and deep empathy that allows us to meet their varied needs with real impact. In 2024/2025 alone, our culture of care and commitment helped place nearly 400 people into meaningful, sustainable employment across Ireland and supported 2,168 individuals to achieve 1,824 qualifications. These arent just statistics each number represents a life transformed, a family supported, and a community benefitted. What truly defines our team is heart. We care deeply not just about the work, but about the people behind it. Our team members show up every day with passion and purpose, knowing that their efforts are making a lasting difference. They dont see targets they see individuals, and the ripple effect that a single opportunity can have. Company Benefits Benefits at NOW Group NOW Group is dedicated to the wellbeing and growth of our employees, offering a comprehensive benefits package designed to support both personal and professional needs. We provide 25 days of annual leave plus 12 statutory days (pro-rata), allowing ample time for rest and rejuvenation. We prioritize health and wellness through a Health Cash Plan, which becomes available upon successful completion of the probationary period, and confidential staff counseling and financial advisory services, ensuring support for your physical, mental, and financial health. To help plan for the future, we offer a Stakeholder Pension Scheme with a generous 5% employer contribution. Employees can also take advantage of our Bike to Work scheme and holiday purchase options, promoting flexibility and convenience. Our flexible working initiatives, including a hybrid working model, and various wellbeing programs, reflect our commitment to fostering a positive and adaptable work environment for all team members. Vacation, Paid time off, Cycle to work, Competitive salary, Long service recognition, Hybrid Working, On the job learning, Progression opportunities Salary £13.00 per hour Benefits: Vacation, Paid time off Cycle to work Competitive salary Long service recognition Hybrid Working On the job learning ADZN1_NI41bf1e1f-b16b-4260-a40a-17c77a06fd15