Senior AI/IT Trainer/Senior IT/AI Learning Specialist

Interested in this role You can find all the relevant information in the description below.
Senior AI IT Trainer/Senior IT AI Learning Specialist
A fantastic opportunity has arisen for a Senior AI IT Trainer/Senior IT AI Learning Specialist to join our London based law firm on an initial 12 Month Fixed Term Contract.
Senior AI IT Trainer/Senior IT AI Learning Specialist
Responsibilities and Duties:
? Partner with the IT team, delivery leads, business analysts and solution architects to assess working practices and support improvements through targeted training
? Support the integration and adoption of new technologies, including generative AI tools such as Microsoft Copilot, into daily working practices
? Collaborate with legal and business services teams to understand workflows, identify inefficiencies and recommend technology-enabled solutions
? Provide one-to-one coaching to improve productivity and effective use of firm-supported systems
? Design, implement and deliver training programmes for existing systems and new technologies, including Microsoft 365, generative AI tools and the IT Induction
? Deliver training in classroom, remote, desk-side and one-to-one formats, tailored to role and user needs
? Create and maintain engaging training materials, user guides and video tutorials using eLearning tools
? Maintain the Learning Management System (LMS), ensuring content and schedules remain current
? Monitor user adoption, gather feedback and refine training programmes and configurations accordingly
? Stay up to date with emerging technologies, AI regulation and Microsoft 365 capabilities to ensure relevant training delivery
? Support course promotion, scheduling, registration tracking and assist with technical queries in collaboration with IT teams
Senior AI IT Trainer/Senior IT AI Learning Specialist
Knowledge, Sills and Experience:
? Strong experience delivering IT training within a law firm or professional services environment
? Advanced knowledge of Microsoft 365 applications (Word, Excel, PowerPoint, Outlook, Teams, OneNote, OneDrive)
? Strong working knowledge of Microsoft 365 Copilot or similar generative AI tools, including prompt engineering techniques
? Experience with NetDocuments
? Experience supporting mobile devices and associated applications
? Experience using eLearning development tools
? xwwtmva Experience delivering remote training via Teams or similar platforms
? TAP, Microsoft Certi
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