Senior AV Service Desk Engineer — Expert Diagnostics

Pure Audio Visual, part of Ricoh, is seeking a Senior Service Desk Technician in Preston to support professional AV systems for diverse clients. You will diagnose faults, perform remote and on-site troubleshooting, and coordinate with field engineers to meet SLAs.

The role requires strong AV knowledge, excellent customer service, and IT competency, with opportunities to contribute to technical documentation and knowledge bases. A collaborative team environment is offered.

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