Senior Brand Ambassador

• Run the creator/brand ambassador programme day to day across Skin + Me and Hair + Me
• Smoothly onboard new ambassadors and support existing ambassadors
• Report on channel performance, including outreach, programme size, active posting and sales
• Use data to devise strategies that increase ambassador posting and sales
• Implement engagement strategies such as email journeys, rewards and events
• Manage the relationship with the agency partner and provide clear direction
• Collaborate with social, CRM, influencer and customer service teams to increase direct applications and ambassador activation
• Help creators produce compelling content in line with compliance requirements
• Repurpose creator content across other marketing channels where possible
• Work with the Influencer Team Lead to automate processes
• Expand the programme to additional + Me brands over time

Requirements

• Previous experience working on a creator, influencer or affiliate programme
• Experience improving an existing programme or channel
• Ability to build relationships with creators and colleagues
• Ability to work independently and seek help when blocked
• Strong numerical and data analysis skills
• Ability to build reports, identify errors and explain findings
• Outstanding written communication skills
• Experience managing an agency or supplier
• Inquisitive mindset with the ability to generate and properly test ideas

Core Competencies

Demonstrates expertise in managing creator and influencer programs, utilizing data analysis to enhance performance and engagement strategies. Strong ability to build relationships and collaborate across teams while ensuring compliance and effective content production.

Highest-signal resume keywords

• Creator Programme Management
• Data Analysis Skills
• Agency Management
• Written Communication Skills
• Relationship Building

Hard Skills

• Data Analysis
• Report Building
• Programme Improvement
• Content Compliance
• Influencer Marketing

Soft Skills

• Inquisitive Mindset
• Independent Work
• Collaboration

Industry Keywords

• Influencer Programme
• Brand Ambassador
• Engagement Strategies
• Marketing Channels

Tools & Technologies

• CRM Systems
• Email Marketing Tools

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