Senior Claims Adjuster

About the Role

Our client is seeking an experienced and detail-oriented Senior Claims Adjuster to join their dynamic team in Leicester . This pivotal role involves managing complex insurance claims from inception to closure, ensuring fair and efficient settlements for policyholders. You will play a crucial part in upholding the company's reputation for exceptional service and integrity within the insurance sector. This hybrid position offers a blend of in-office collaboration and remote flexibility, allowing for optimal work-life balance while maintaining strong team connections and operational oversight in the Leicestershire region.

Key Responsibilities

• Investigate, evaluate, and settle complex insurance claims in accordance with policy terms and conditions.
• Conduct thorough investigations, including gathering evidence, interviewing claimants and witnesses, and assessing damages.
• Negotiate settlements with policyholders and third parties, aiming for fair and timely resolution.
• Maintain accurate and detailed claim files, documenting all communications and decisions.
• Provide expert guidance and mentorship to junior claims handlers within the team.
• Liaise with legal counsel, repairers, and other external parties as necessary during the claims process.

Requirements

• Proven experience as a Claims Adjuster , with a strong track record in handling diverse insurance claims.
• In-depth understanding of insurance policies, claims procedures, and relevant legislation.
• Excellent analytical, negotiation, and problem-solving skills.
• Strong communication and interpersonal abilities, with the capacity to build rapport with clients.
• Proficiency in claims management software and standard office applications.
• Relevant professional qualifications or certifications in insurance claims handling are highly desirable.

Benefits

• Competitive salary package with performance-based incentives.
• Hybrid working model offering flexibility between home and office.
• Comprehensive private medical insurance coverage.
• Generous annual leave entitlement and company pension scheme.
• Opportunities for professional development and career advancement within the insurance industry.