Senior Collections & Payments Leader

ScottishPower, part of the Iberdrola Group, is seeking a Senior Operations Manager to lead end-to-end collections operations, shaping strategy across payments, arrears and recovery. You will drive performance, design a robust operating model, and use data to reduce bad debt while balancing customer outcomes.

The role requires strong leadership, stakeholder management, and experience in regulated environments, with hybrid working from Glasgow. Attractive benefits and career progression await.

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