Senior Commercial Property Manager

About the company

At Fora, we’re reimagining what the workplace can be.

We create inspiring, design‑led spaces that blend hospitality, community, and wellbeing—so people can work productively, creatively, and happily.

From our first London workspace over 20 years ago, we’ve grown to 60+ locationsacross the UK supporting 30,000+ membersand partnering with trailblazing brands like Ocado, The British Fashion Council, and Pangaia.

Backed by The Office Group, Blackstone, and Brockton Capital, we’re growing fast and pioneering conscious design, sustainable construction, and workspaces that empower people to work in their own unique way.

At Fora, we’re not just shaping workplaces— w e’re shaping the future of work.

At Fora, we're redefining the workplace experience, and we're looking for a commercially-minded Senior Property Manager to take ownership of our growing portfolio of managed and leased buildings.

This is a newly created role with real impact, responsible for overseeing property performance, service charge governance, landlord partnerships, contractual compliance, and operational excellence across our portfolio. You'll work at the intersection of Property, Finance, Operations, Facilities and Asset Management, ensuring our buildings perform commercially while delivering an exceptional experience for our members.

What you'll be doing

• Property & Partner Management

• Own a portfolio of commercially managed properties.

• Lead relationships with landlords, managing agents and management agreement partners.
• Ensure contractual obligations, service standards and reporting requirements are met.
• Support the mobilisation of new properties and continuous portfolio improvement.

Service Charge & Commercial Performance

• Take ownership of service charge management across the portfolio.

• Review, analyse and challenge landlord service charge budgets and reconciliations.
• Develop and manage internal service charge models where Fora provides shared services.
• Identify cost risks, efficiencies and opportunities for commercial improvement.

Financial Reporting & Governance

• Partner with Finance teams on budgeting, forecasting and variance analysis.

• Produce clear reporting on service charge performance, risks and trends.
• Support quarterly business reviews and partner reporting.
• Ensure robust governance, compliance and financial accuracy.

Stakeholder & Escalation Management

• Act as the key escalation point for landlord-related issues.

• Manage risks, resolutions and stakeholder communications.
• Coordinate internal teams to deliver against partner commitments.
• Build strong relationships across Operations, Facilities, Partnerships and Asset Management.

Member Experience

• Ensure property management decisions support exceptional member experiences.

• Champion operational excellence, service quality and continuous improvement across the portfolio.
• Balance commercial performance with service delivery and workplace standards.

About You

You'll be a commercially astute property professional who enjoys building strong stakeholder relationships and using data to drive decisions.

Why Fora?

This is an exciting opportunity to join a growing business in a role where you'll have genuine ownership and visibility. You'll play a key part in protecting commercial performance, strengthening partner relationships, and ensuring our members continue to experience exceptional workplaces every day

We're looking for:

• Significant experience in commercial property management.
• Strong expertise in service charge budgeting, analysis and reconciliation.
• Experience working with landlords, managing agents, investors and asset managers.
• Understanding of management agreements, leases and property obligations.
• Strong financial acumen and confidence interpreting budgets and reporting.
• Excellent stakeholder management and communication skills.
• The ability to manage competing priorities and thrive in a fast-paced environment

Desirable

• Experience within flexible workspace, serviced office, hospitality-led or multi-let commercial environments.

• Experience producing board-level reports and quarterly business reviews.
• Professional qualification such as RICS, IWFM, IRPM or equivalent.

At Fora, we believe work should enhance your life—not compete with it. That’s why our benefits are designed to support your wellbeing, fuel your ambitions, and give you the freedom to live and work your way.

Work Your Way

• Core working hours with flexibility– because life doesn’t run 9–5
• Two weeks ‘Work from Anywhere’ – swap your desk for a beach, a mountain… anywhere that inspires you

Time to Rest & Recharge

• 28 days’ annual leave + bank holidays
• Your birthday off – celebrate you
• Buy additional annual leave to create even more time for what matters

Wellbeing & Security

• 5% matched pension scheme – supporting your future
• Life assurance for peace of mind
• Discounted gym membership to keep you feeling your best
• Health cash plan - supporting day to day medical expenses
• Mental wellbeing support - confidential in-person or online therapy sessions

Smarter, Greener Commuting

• Cycle to Work Scheme
• Season Ticket Loan to make your journey easier and more affordable

Perks That Make You Smile

• 25% off at Fora cafés – your morning coffee just got better
• 2 x volunteer days / year

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