Senior Credit Collections Specialist

Shure is looking for a Senior Credit Collections Specialist who can bring energy, ownership and strong commercial judgement to a fast-paced, international manufacturing and distribution environment.

You’ll work closely with customers, Sales and Finance to make sound credit decisions, manage risk, drive collections activity and help orders process smoothly. A key part of the role is taking ownership of customer balances, resolving overdue debt and working proactively with customers and internal stakeholders to improve cash flow.

Using credit reports, customer insight and sound judgement, you’ll manage exposure, protect cash flow, drive timely collections and support decisions that help customers receive their orders smoothly.

If you’ve built your credit experience in a similar industry and enjoy making decisions that make a real difference, we’d like to hear from you.

Responsibilities

• Own the collections process, including preparing and issuing periodic customer statements, collecting overdue debt, securing payment commitments, identifying root causes of non-payment and driving actions to improve cash flow and reduce aged debt.
• Own credit and collections activity for your regions (UK and Benelux), taking responsibility for debtor performance, reducing overdue balances, managing exposure and maintaining appropriate credit limits.
• Assess customer risk using credit reports, D&B information, customer history and internal risk tools.
• Make clear credit and order release decisions that balance risk with getting products to customers.
• Spot risk early by reviewing payment behaviour, overdue balances, upcoming due dates, open orders and customer exposure, taking action before issues escalated.
• Have confident, proactive conversations with customers, Sales and stakeholders to address overdue debt, payment performance, queries, commitments and next steps.
• Reconcile customer accounts, identify and resolve allocation discrepancies, partner with Finance to clear unallocated receipts and support the timely collection of outstanding balances.
• Keep accurate records of credit decisions, customer contact and payment history.

Qualifications

• At least 5 years’ Credit Collections experience, including hands-on credit risk ownership in manufacturing/distribution or similarly fast-paced commercial environment.
• CICM qualification, or working towards this, would be desirable.
• Experience onboarding customers, reviewing credit information and recommending or setting credit limits.
• Confidence interpreting credit reports, D&B information and customer financial data.
• Sound judgement when balancing risk, customer needs and commercial priorities.
• Good understanding of accounting principles, market conditions, company policies and regional requirements.
• Clear communication skills and the confidence to work with customers and internal teams.
• Experience across different countries or markets would be helpful; Dutch market experience or Dutch language skills would be a plus.
• SAP and Microsoft Office experience, especially Excel.

Success in this role requires a balance of sound credit judgement and strong collections ownership, ensuring risks are managed while cash is collected effectively and customer relationships remain positive.

PAY TRANSPARENCY

Shure offers a competitive compensation structure that is reviewed annually to attract, hire, and retain the industry’s top talent. Salaries vary based on qualifications, location, experience, and expertise in each respective discipline. The range displayed on each job posting reflects the minimum and maximum salary for the opportunity. The salary for this position ranges from GBP 46,200 to GBP 74,000. If your salary expectations do not align, still apply as we might be flexible on the seniority of posted positions. All positions also include a comprehensive benefits package.

Who We Are

Shure’s mission is to be the most trusted audio brand worldwide – and for over a century, our Core Values have aligned us to be just that. Founded in 1925, we are a leading global manufacturer of audio equipment known for quality, reliability, and durability. We engineer microphones, headphones, wireless audio systems, conferencing systems, and more. And quality doesn’t stop at our products. Our talented teams strive for perfection and innovate every chance they get. We offer an Associate‑first culture, flexible work arrangements, and opportunity for all.

Shure is headquartered in United States. We have more than 35 regional sales offices, engineering hubs, distribution centers and manufacturing facilities throughout the Americas, EMEA, and Asia.

Join Shure and Amplify Your Impact. Explore our unique culture and learn the key pillars that define our legacy of excellence.

THE MIX MATTERS

Don’t check off every box in the job requirements? No problem! We recognize that every professional journey is unique and are committed to providing an equitable candidate experience for all prospective Shure Associates.

If you’re excited about this role, believe you’ve got the skills to be successful, and share our passion for creating an inclusive, diverse, equitable, and accessible work environment,

#J-18808-Ljbffr