Open roleExternal
Senior CRM Coordinator
- lancashire, england, United Kingdom
- £40 - £52 Per Hour
Job Description
Location: Blackpool (hybrid – 3 days onsite)
A well-established UK retail business is looking to hire a Senior CRM Coordinator to support and develop its CRM activity across email, SMS, and direct mail.
This role is hands‑on and suited to someone looking to take the next step in their CRM career, with responsibility for day‑to‑day execution as well as contributing to CRM strategy. You’ll work closely with CRM and marketing stakeholders, focusing particularly on lifecycle and automated campaigns.
Key Responsibilities
- Deliver and optimise CRM campaigns across email, SMS, and direct mail
- Support the build and ongoing optimisation of lifecycle and automated journeys
- Own CRM campaign planning and execution from brief to delivery
- Produce reporting and analysis to track performance and inform decisions
- Work closely with wider marketing and digital teams
Experience Required
- Minimum 2 years’ experience in a CRM or lifecycle marketing role
- Hands‑on experience with CRM or ESP platforms (e.g. Bloomreach or similar)
- Strong Excel skills and confidence working with campaign data
- Experience using analytics tools such as Google Analytics
- Background in retail, ecommerce, or multi‑channel environments preferred