Senior Customer Experience Leader — Digital Inclusion

Isle of Man Government's Welcome Centre is seeking a Customer Services Supervisor and Digital Lead based between the Sea Terminal and regional hubs in Peel, Ramsey and Port Erin. You will lead the day-to-day management of the Welcome Centre network and ensure high-quality multi-channel service.

You will develop staff, manage resources, drive digital inclusion, expand regional hubs, and collaborate with departments and partners to improve access to government services for residents, visitors and

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