Senior Customer Service Lead – Aerospace MRO

Collins Aerospace is seeking a Principal Analyst, Customer Service to serve as the liaison between customers and operations, supporting aftermarket repairs within the Service and Specialty Products (S&SP). The role ensures timely and professional communication to guarantee contractual compliance and high customer satisfaction.

The Principal Analyst will represent MRO as the main point of contact for internal and external customers, coordinating with shop operations to meet customer requirements

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