Senior Customer Success Lead — Life Sciences Platform

Sapio Sciences is seeking an experienced Customer Success Manager to foster strong relationships with clients and guide them through onboarding and ongoing success. You will work with internal teams to ensure value realization and strategic outcomes, focusing on customer health, growth, and satisfaction across Sapio’s lab informatics solutions.

Based in Scotland, the role involves collaboration with global clients, travel to client sites, and ongoing education of customers on product features

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