Senior CX Architect: Growth & Experience Leader

WPP Enterprise Solutions, a leading CX consultancy, is seeking a Senior CX Consultant to join our Customer Experience team in London. You will work with Leads in UX and CX, Optimisation and Consulting to drive transformation for client brands.

You will be SME for consulting Customer Experience and Employee Experience offerings, leading engagements and guiding client workshops with senior stakeholders. This role emphasizes strategic thinking and hands-on delivery across ecommerce and multichannel

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