Senior CX Transformation & Loyalty Strategist

Capgemini Invent is seeking a Senior Consultant with a strong focus on customer engagement and loyalty programs. The role involves designing and activating initiatives that drive retention and long-term value for clients. This position requires collaboration across disciplines, and experience in CRM and marketing activation is essential.

You'll work with clients to enhance their customer engagement strategies, leveraging technology and data. The role provides the opportunity to make a tangible impact while offering flexible working arrangements to support a positive work-life balance.

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