Senior DevOps and Systems Engineer

About Us

Snappy Shopper is the UK’s fastest‑growing quick commerce (Q‑commerce) platform powering rapid grocery delivery from local convenience stores. We enable independent retailers and major partners, including SPAR, Nisa, Premier, Co‑op and others, to digitally transform their business by offering same‑day and rapid delivery of food, drink and everyday essentials within as little as 30‑60 minutes. Customers on our platform typically spend significantly more online than in‑store, helping retailers grow revenue and deepen community engagement.

We’re more than a delivery app, we’re a technology partner for local high streets, providing tools for digital sales, marketing solutions, and integrations that help retailers compete with larger online players.

At Snappy Shopper, we’re committed to innovation, retail empowerment and community impact, helping stores thrive digitally, offering exceptional local convenience to customers, and shaping the future of on‑demand retail in the UK.

Our location

We are a UK company with colleagues across the country and offices in Dundee and Edinburgh. This is a full‑time, Monday to Friday, remote role with occasional requirement to attend our offices.

About The Team

Our Platform Engineering team provides the infrastructure that keeps Snappy Shopper running. From cloud architecture and networking to automation, security and observability, they enable our development teams to ship confidently and our customers to enjoy a fast, reliable experience.

About The Role

As a Senior DevOps Engineer, you’ll help shape and evolve the platform behind one of the UK’s leading Q‑commerce businesses. Working across AWS, automation, CI/CD and platform reliability, you’ll ensure our infrastructure is secure, scalable and resilient as we continue to grow.

• Manage and improve our AWS infrastructure and cloud networking
• Build and maintain Infrastructure as Code using Terraform and Ansible
• Enhance CI/CD pipelines to help engineering teams ship safely and efficiently
• Maintain the platforms our services depend on, including nginx, Redis and OpenSearch
• Monitor platform health, respond to production incidents and drive root cause analysis
• Develop automation and tooling using Python and Bash to reduce manual effort
• Work closely with Software Engineers to improve reliability, performance and developer experience

This role includes participation in our on‑call rota once you’re fully onboarded.

You’ll bring solid experience in a similar DevOps or Platform Engineering role and be comfortable working across cloud infrastructure, Linux systems and production environments.

You’ll also be comfortable taking ownership when it matters most. Whether responding to a production incident or supporting a major release, you remain calm, communicate clearly and focus on restoring service while identifying opportunities to prevent similar issues in future.

Ideally, you’ll have experience with:

• AWS infrastructure and networking
• Terraform and Infrastructure as Code
• Linux administration
• CI/CD pipelines
• Python and Bash automation
• nginx, Redis and OpenSearch/Elasticsearch
• CDN and WAF technologies
• Monitoring and observability platforms

Most importantly, you enjoy solving complex problems, automating repetitive work and building reliable systems that engineers love to use.

Who You Are

• Community: You collaborate and share success with colleagues and partners.
• Be Snappy: You work at pace and adapt to changing priorities.
• Breaking Barriers: You find creative ways to solve problems and open new opportunities.
• Craic on: You enjoy working with a range of stakeholders and bring positive energy to the role.

What’s In It For You

Joining Snappy as a Senior DevOps Engineer means joining a collaborative engineering team where your expertise genuinely influences how we build, deploy and scale our platform. You’ll work on meaningful technical challenges, have the autonomy to improve the systems you own, and play a key role in delivering a reliable experience for retailers and customers across the UK.

• We offer a competitive salary
• flexible remote working
• ongoing opportunities for learning, development and career growth

Applying

We welcome applications from people of all backgrounds and are committed to inclusive recruitment.

#J-18808-Ljbffr