Senior Dynamics 365 CRM Product Owner & Functional Lead

FalconSmartIT seeks a Senior Dynamics 365 CRM Functional Consultant & Product Owner to lead design, evolution and optimization of the Dynamics 365 Customer Engagement platform in London. You will own the roadmap for Dynamics 365 Sales, Customer Service and Customer Insights, and drive agile delivery with cross-functional teams.

You will translate business needs into scalable CRM solutions, collaborate with stakeholders, and prioritize features that deliver measurable business value through a

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