Senior E‑Commerce Customer Success & Insights Lead

Unipart Technologies Group in Doncaster is seeking a Senior Customer Service Advisor to bridge customers on our e-commerce site with internal operations. Based at Trax Park, you will handle complex order inquiries and collaborate with the Commercial team.

The role emphasises process improvements, training the team on e-commerce procedures, and delivering an exceptional online customer experience to support sales growth in the rail sector.

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