Senior Enterprise CSM - Hybrid+Equity

commercetools in London is seeking a Senior Customer Success Manager (EMEA) to manage large enterprise accounts, drive adoption of our API-first commerce platform, and partner with product, sales, and support teams. The role focuses on long-term value, strategic reviews, and cross-functional collaboration.

You will work within a high-growth, global team, shaping customer success practices, and you will travel up to 50% to build strong client relationships and maximize outcomes for top brands.

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