Senior EUC Technician — Microsoft 365 & End User Lead

Morson Human Resources Limited in Central London is seeking an EUC Technician to provide advanced end-user support in a Microsoft 365 environment, onsite. You will act as a senior escalation point and mentor junior analysts to ensure high service standards.

Responsibilities include handling incidents across Teams, SharePoint Online, Entra ID, Copilot, and endpoint management, with a focus on documentation and continuous service improvements.

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